Privacy Policy

Privacy Policy for Dual Temp

Effective Date: November 8, 2024

At Dual Temp, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, www.dualtemp.com ("Site"), and interact with our services. It also includes important details about our text message communications.

 

By using our Site, you agree to the practices described in this Privacy Policy.

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1. Information We Collect​​

We collect several types of information to provide and improve our services:

A. Personal Information

When you use our Site, register for an account, or contact us, we may collect personal information, including:
 

• Name

• Email address

• Phone number

• Billing information (if applicable)

• Shipping address (if applicable)
   

B. Non-Personal Information

We also collect non-personal information automatically through your interaction with our Site. This may include:
 

• IP address

• Browser type

• Device type

• Location data

• Pages visited

• Time spent on our Site
   

2. How We Use Your Information

We use the information we collect for various purposes, including:
 

• To provide and improve our services.

• To process transactions and manage accounts.

• To communicate with you, including sending updates, newsletters, and customer support messages.

• To send promotional content, if you have opted in to receive such communications.

• To send text messages (SMS) if you have opted in to receive SMS notifications.

• To monitor and analyze usage patterns and improve user experience.
   

3. Text Message Communications (SMS)

If you provide us with your phone number, we may send you text messages related to the services we offer, including:
 

• Order confirmations and updates.

• Customer service inquiries or responses.

• Promotional offers and marketing messages (if you have consented to receive such messages).
   

By providing your phone number and opting in, you consent to receive text messages from Dual Temp. These messages may be sent via automated systems and may include promotional or transactional content.

You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. Alternatively, you may contact us directly at support@dualtemp.com.
 

Message and data rates may apply. You are responsible for any fees charged by your mobile carrier for receiving text messages.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies allow us to:
 

• Personalize content and ads.

• Analyze web traffic.

• Improve our services.
   

You can control cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy (if applicable).

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5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
 

• Service providers who assist us in operating our business (e.g., payment processors, hosting services, etc.).

• Legal authorities if required by law or in response to a subpoena.

• Business partners for joint marketing efforts (only if you have consented to such sharing).
   

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

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7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:
 

• Access, correct, or delete your personal information.

• Opt-out of receiving marketing communications, including text messages.

• Withdraw consent for the use of certain data.
   

To exercise any of these rights, please contact us at support@dualtemp.com.

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8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. Please review this policy periodically for any updates.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

 

Dual Temp Company, Inc.
Email: support@dualtemp.com
Phone: (610) 791-9100
Address: 2050 S. 12th Street, Allentown, PA 18103