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Privacy Policy

Effective Date: January 1, 2025

At Dual Temp, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, www.dualtemp.com (“Site”), and interact with our services. It also includes important details about our text message communications.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing information (if applicable)
  • Shipping address (if applicable)
  • B. Non-Personal Information

  • IP address
  • Browser type
  • Device type
  • Location data
  • Pages visited
  • Time spent on our Site
  • 2. How We Use Your Information

  • To provide and improve our services.
  • To process transactions and manage accounts.
  • To communicate with you, including updates, newsletters, and support messages.
  • To send promotional content, if you’ve opted in.
  • To send SMS notifications, if consented.
  • To monitor and analyze usage patterns and improve UX.
  • 3. Text Message Communications (SMS)

  • Order confirmations and updates.
  • Customer service inquiries.
  • Promotional or marketing messages (with consent).
  • 4. Cookies and Tracking Technologies

  • Personalize content and ads.
  • Analyze web traffic.
  • Improve our services.
  • 5. Sharing Your Information

  • Service providers (e.g., payment processors, hosting).
  • Legal authorities when required.
  • Business partners for joint marketing (with consent).
  • 6. SMS/MMS Program Privacy Policy

    Description of Service: Dual Temp Company offers an SMS/MMS communication program to provide service updates, appointment reminders, promotional offers, and other relevant messages to customers who opt in.

    Information We Collect: We collect your mobile phone number, name, email address, and other information you provide on our forms.

    How We Collect Information: We collect this information when you voluntarily submit it through our website forms, service requests, or during conversations with our staff.

    How We Use Information: We use your contact details solely to send SMS/MMS messages, emails, and/or make phone calls as described above, to respond to your inquiries, and to deliver relevant service updates and offers. We will never share or sell your information to third parties for marketing purposes.

    Storage & Security: Your personal information is stored securely and protected against unauthorized access, alteration, disclosure, or destruction using industry-standard safeguards.

    Third-Party Sharing: We may share information with trusted service providers solely to deliver our communications program, under strict confidentiality agreements.

    Updating or Removing Your Information: You can update your contact information or request its deletion by contacting us at info@dualtemp.com or (610) 791-9100. To stop receiving text messages, reply STOP to any SMS/MMS from us.

    7. Data Security

    We implement reasonable safeguards but cannot guarantee 100% security. Data transmission over the internet may not be completely secure.

    8. Your Rights and Choices

    You may access, correct, or delete your data; opt-out of marketing; or withdraw consent at any time by contacting support@dualtemp.com.

    Depending on your location, you may have certain rights regarding your personal information, including the right to:

    • Access, correct, or delete your personal information.
    • Opt-out of receiving marketing communications, including text messages.
    • Withdraw consent for the use of certain data.

    To exercise any of these rights, please contact us at support@dualtemp.com.

    9. Third-Party Links

    Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information.

    10. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. Please review this policy periodically for any updates.

    11. Contact Us

    If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

    Dual Temp Company, Inc.
    Email: info@dualtemp.com
    Phone: (866) 970-7968
    Address: 2050 S. 12th Street, Allentown, PA 18103