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Terms & Conditions

Terms & Conditions for Dual Temp

Effective Date: November 8, 2024

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These Terms and Conditions ("Terms") govern your access to and use of the website www.dualtemp.com ("Site") and the services provided by Dual Temp ("we", "our", or "us"). By accessing or using our Site, you agree to comply with these Terms. If you do not agree to these Terms, please do not use the Site.

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1. Acceptance of Terms

By using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any additional policies, guidelines, or agreements referenced herein.

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2. Changes to the Terms

We may update or modify these Terms at any time, at our discretion. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically for any updates. Your continued use of the Site after changes are made constitutes your acceptance of the updated Terms.

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3. Use of the Site

You agree to use the Site in accordance with applicable laws and regulations and for lawful purposes only. You are prohibited from using the Site in any manner that could damage, disable, or impair the Site, interfere with other users' access, or violate any local, state, or national laws.

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You may not:

  • Use any automated tools or software to scrape or gather information from the Site without permission.

  • Upload, post, or transmit any content that is illegal, harmful, defamatory, or infringes upon the intellectual property rights of others.

  • Engage in activities that could interfere with or disrupt the functionality of the Site or its services.

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4. Account Registration

To access certain features of the Site, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during registration and to keep your account details secure.

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You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must immediately notify us.

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5. Products and Services

We may offer products and services through the Site. All product prices, descriptions, and availability are subject to change without notice. We make reasonable efforts to ensure that product information is accurate, but we do not guarantee the accuracy of all product descriptions or prices.

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We reserve the right to modify or discontinue any products or services at our discretion, without liability to you or any third party.

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6. Orders and Payment

When you place an order through the Site, you agree to provide accurate and complete payment information. By submitting an order, you are making an offer to purchase the products or services listed in your order.

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We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in product descriptions, or payment issues.

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All transactions are processed securely. By purchasing from us, you agree to our payment terms, which may include the use of third-party payment processors.

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7. Shipping and Delivery

If applicable, we will make reasonable efforts to process and ship your order in a timely manner. Shipping costs and delivery times vary depending on your location and the shipping method chosen.

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We are not responsible for delays caused by third-party carriers or unforeseen circumstances beyond our control. If there are issues with shipping or delivery, please contact our customer service team for assistance.

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8. Returns and Refunds

Our return and refund policy is outlined separately on the Site. Please review our Return Policy for details on how to return products, obtain refunds, and any conditions that may apply.

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9. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our collection and use of your data as outlined in our Privacy Policy.

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10. Text Message Communications (SMS)

By providing your phone number and opting in to receive SMS messages from us, you agree to receive text messages regarding your orders, promotions, or other updates related to our services.

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You can opt-out of receiving text messages at any time by replying STOP to any message, or by contacting us directly.

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Message and data rates may apply.

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11. Intellectual Property

All content on the Site, including text, images, graphics, logos, videos, and other materials, are the property of Dual Temp or our licensors and are protected by intellectual property laws.

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You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, reproduce, distribute, or modify any content from the Site without our prior written consent.

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12. Third-Party Links

The Site may contain links to third-party websites that are not controlled or operated by Dual Temp. We are not responsible for the content or privacy practices of these third-party sites. By using the Site, you acknowledge and agree that we are not liable for any damages or losses incurred due to your use of third-party websites.

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13. Limitation of Liability

To the fullest extent permitted by law, Dual Temp shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Site, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.

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Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the product or service that is the subject of the claim.

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14. Indemnification

You agree to indemnify, defend, and hold harmless Dual Temp, its officers, directors, employees, agents, and affiliates from and against any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

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15. Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, the Site, or our business.

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16. Governing Law

These Terms are governed by and construed in accordance with the laws of Pennsylvania and the United States, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Lehigh County.

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17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

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18. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

 

Dual Temp Company, Inc.
Email: support@dualtemp.com
Phone: (610) 791-9100
Address: 2050 S. 12th Street, Allentown, PA 18103

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